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Quality Improvement

Avidd Community Services of NJ continually maintains and improves the quality of services it provides by implementing a Continuous Quality Improvement System. The Continuous Quality Improvement System encompasses six components, each of which includes its own reporting and action plan.

1. Licensing Checklist

This checklist is completed monthly to ensure compliance with licensing standards.

2. Annual Satisfaction Surveys

Annual Satisfaction Surveys are sent to Avidd consumers, family, guardians, and Avidd staff. The results are compiled by the Quality Assurance Coordinator with a written summary of outcome assessments, conclusions, and action plan recommendations to address new ways of improving service and employment practices.

3. Incident Review

All Avidd Community Services of NJ internal and DDD reportable incident reports are to be reviewed by the management team on a monthly basis. The reports are analyzed to determine if an adequate response was made and whether or not the incident requires an agency-wide response in the form of a new policy and procedure.

5. Monthly Meetings

Residence Managers are required to meet with the Executive Director, Human Resources Manager, and Clinical Case Manager monthly.

6. Annual License by DDD

Our New Jersey state licenses to operate our residential programs and services are renewed every year after a thorough inspection by the New Jersey Division of Developmental Disabilities.